Contact information

Contact Information

Have a question about your order, delivery, product, return or refund? Our AURA Customer Support team is here to help.

We aim to respond to customer enquiries as soon as reasonably possible.

For questions about an existing order, please include your order number in your email so we can assist you more quickly.

For return or refund enquiries, please contact:

Please include your order number and a brief description of your request.

AURA
South Africa

For general enquiries, contact us at: